How do I give you access to the apartment if I am not in Bulgaria?

Most often via a key left with a neighbour, the building manager or the agency that manages the property. The exact day is agreed in writing and the key is returned right after the work.

How will I know what was done?

We send photos or video before and after the service, together with a short report and recommendations if anything needs attention.

When is the best time to book maintenance?

In spring (April-May), before the summer season. The AC then meets the heat clean and checked, and if a repair is needed there is time before you arrive.

AC service and maintenance while you are away: how remote care for your holiday home works

Most owners of holiday properties in Nessebar and Sunny Beach spend only a few weeks a year there. Here is how your air conditioner can be serviced, repaired and prepared for the season without you travelling to Bulgaria.

The problem: the property is here, you are 2,000 km away

An air conditioner in an unoccupied seaside apartment gathers dirt and corrodes even when it is not running. If a fault is only discovered when you arrive in July, the repair happens at the peak of the season - with waiting times and no comfort during the first days of your holiday.

How servicing without your presence works

Key access - via neighbours, the building manager, complex security or your property management agency.
Agreement by WhatsApp / email - we confirm the date, scope and price in advance, in writing and in English.
Photos and video - you receive a visual report of what was done, before and after.
Remote payment - by bank transfer, no presence required.

What can be done without you

Annual pre-season maintenance - filters, indoor and outdoor units, drainage, refrigerant check.
Diagnostics and repair when tenants or neighbours report a problem.
Refrigerant refill and leak detection.
Installation of a new unit - survey, quote and installation coordinated entirely remotely.

Wi-Fi control is your remote supervision

An air conditioner with a Wi-Fi module lets you check from your phone whether the unit is running, switch it on before arrival and turn it off if a guest forgot it. For rental properties this also means control over electricity bills.

Frequently asked questions

How do I give you access to the apartment if I am not in Bulgaria?: Most often with a key left with a neighbour, the building manager or the agency managing your property. We agree the exact day in writing and return the key immediately after the work.
How will I know what was done?: We send photos or video before and after the service, together with a short report and recommendations if anything needs attention.
When is the best time to book maintenance?: In spring (April-May), before the summer season. The unit then meets the heat clean and checked, and if a repair is needed there is time before you arrive.